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Texas Medicaid Pharmacy Services

  • Home
  • Register or Sign In
  • Username and Password
  • Password Reset or Username Retrieval
  • Contact Support - Gainwell Technologies 
  • Provider Access
  • Trading Partner Access
  • Pharmacy Directory
  • Reference Material

 

Home

This webpage is for the Texas Medicaid Vendor Drug Program, Pharmacy Services online portal.

Registered users may sign-in to their Trading Partner account, access forms and documents, and look up Texas Pharmacy Providers from this screen.

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Register or Sign In

Providers, Billing Agents, and Clearinghouses who have an existing account can sign in to access the secure functions of the portal and account information.

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Username and Password

Once a Provider, Billing Agent, Clearinghouse creates their Trading Partner Account (TPA), they will need to enter the TPA username and password to access the secure section of the portal.

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Password Reset or Username Retrieval

Providers, Billing Agents, can reset their passwords by using their registered email addresses which were provided during portal registration. An email is sent to the registered email account on file, providing a web link to reset the account password.

A registered user can retrieve a forgotten username by correctly using registered email addresses that are entered during the registration process. The username is sent to the registered email account as listed during the registration process.

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Contact Support - Gainwell Technologies 

For Pharmacy Technical Support, call 1-800-435-4165, Monday - Friday, 7:00 a.m.-7:00 p.m. Central Time.

For Prior Authorizations, call 1-877-728-3927, Monday - Friday, 7:00 a.m.-7:00 p.m. Central Time.

Registered users of this portal may sign into their account to chat with an agent and access information, print forms, or submit claims online.  Go to top of Page

Provider Access

This tab provides access to Provider announcements, information, documents, and links of interest specifically for Providers and Trading Partners. The secure section of the Texas Medicaid Pharmacy portal enables authorized, registered Trading Partners to submit pharmacy claims, prior authorization requests, check Member eligibility, and review claim payment status.

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Trading Partner Access

Providers, Billing Agents, and Clearinghouses must register to access the Provider enrollment application. Pharmacies and prescribing Providers must be enrolled with Texas Medicaid prior to registering as a Trading Partner. Trading Partner account registration/activation enables access to the secure Provider portal for direct data entry of claims and prior authorizations, Member eligibility inquiries, claim status inquiries, remittance advice, and more. 

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Pharmacy Directory

To search for an enrolled Pharmacy Provider, select the Pharmacy Directory from the drop-down menu on the Texas Medicaid Pharmacy Online banner. 

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Reference Material

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Navigation Tabs

General 

This tab provides information to Texas Medicaid Providers, Trading Partners, and the Public such as Announcements, Medicaid News and a Pharmacy Directory. There are external links on this tab to the Texas Department of Medicaid website, TBD, and TBD

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